about us
Expertise in all aspects of home care and maintenance
YES home service plans offer peace of mind by covering essential home systems and appliances against unforeseen malfunctions. With prompt assistance and reliable support, homeowners can rest easy knowing that their home is protected, saving them from the stress and financial burden of unexpected repairs.
core values
The core values that drive everything.
At the heart of our service is a core value that drives everything we do: commitment to excellence in home repairs. We believe every homeowner deserves reliable and expertly conducted repairs, ensuring peace of mind. Our team upholds the highest standards of workmanship and customer service, handling each repair with precision and care. This commitment defines us and motivates us to continually improve, meeting and exceeding the expectations of the families we serve. Whether it's routine maintenance or urgent repairs, our dedication to building trust and ensuring your comfort and safety remains steadfast.
We assist with all aspects of your needed home repairs
With our experienced team, commitment to excellence, and emphasis on quality repairs; fixes and replacements will be seamless.
FAQ’S
Common questions answered
Our FAQ section is designed to provide quick, clear answers to your most common questions. Here, you'll find a wealth of information on a variety of topics to help you better understand our services, processes, and policies. Whether you're looking for guidance on how to get started, need clarification on a specific service, or are curious about our pricing, the FAQ section is your go-to resource for immediate assistance. It's an easy way to gain insights and solutions, ensuring you have all the information you need at your fingertips.
I have homeowners insurance. Why do I need a home service contract ?
Your home owners insurance is hazard insurance. It covers items damaged in fire, flood, wind and natural disasters. A home service contract covers repairs, properly maintained household appliances, and mechanical systems that are covered in your contract.
Do I need a home Inspection before ordering a service contract?
Yes. These contracts are only offered to customers that have been inspected by Titan Inspection Services.
Click here to book an inspection today!
When does coverage begin and end?
The service begins the day the policy is paid for. There are two options for time of coverage: one year or two years.
What if my appliances are aged?
At the time of inspection the appliances were notably aged and at the end of life cycle. We do our best to get parts to repair them. If they are not available, we would do our utmost to find a suitable replacement. If they're not available, we would offer a cash payment for you for the maximum coverage for that item.
What happens if I have a service issue on the weekend?
We will get you serviced as soon as possible! If you have an urgent issue like a furnace malfunction in the wintertime, or a sewer blockage causing flooding, we will have someone respond swiftly.
How do I request service?
Go to the account center and make a claim 24hrs a day. The call center is open 7 days a week from 8 am-8 pm, Pacific Time Zone.
Is there a service fee?
Yes, you are required to pay a $125.00 trade service fee per claim, no matter what the cost of the repair or replacement for your covered item. This fee is per request. One request per claim.
My mechanical systems are aged. Are they covered?
Yes. The age of the home or its system does not matter. We cover items that are in good working condition that have been properly maintained.
If an item needs to be replaced, and
the replacement unit is unavailable,
what happens?
If a covered item that needs to be replaced has become obsolete, we will offer a cash payment for the replacement cost, which may be less than retail.
Is anything not covered?
Only items/systems that are marked in good working condition on your home inspection will be covered. If there are any issues with your items/systems at the time of inspection, they will need to be fixed on your own with proof of repair for the item/system to be covered.